Bullying & Harassment Investigations
Impact Mediation can provide an investigation service and ensure the process is carried out in a non-confrontational, impartial, confidential and professional manner. No investigation is too small; it is better to investigate rather than ignore.
Business growth depends on a contented and harmonious workforce, one which creates a harmonious workplace. However the reality is that interpersonal relationships between staff do not always remain stable; conflict does occur, especially in today’s economic climate. The world of work is changing; short term contracts, wage cuts, inequalities and redundancies all impact on working relations. Employers have a duty of care to ensure staff are not being bullied, harassed and discriminated against. Organisations should not feel threatened by legislation, but be mindful of the current law and try to avoid being in breach of it.
This means that they must uphold equalities law; they must be able to show that they have “taken all reasonable steps” to protect staff in order to comply legislation.
When there is disharmony in the workplace it is not always obvious unless an individual makes a complaint. The less obvious signs and symptoms include:
- Sickness absence
- Erratic/poor time keeping
- Client complaints
- Counseling uptake for staff
- Grievances
- Loss of productivity
- Poor working relationships
- Conflict between colleagues
Organisations have to act before a grievance occurs or staff leave. No organisation wants to pay for costly tribunals, which can damage a company’s reputation.
Impact mediation’s approach will ensure that harmony is restored without damaging staff morale and relationships. Our interventions can be utilised at any stage of the investigation, from initial interviews to representing or supporting individuals at meetings. We offer a cost effective solution that will allow your organisation to carry out an investigation without using your internal Human Resources.
Case Study...
Mediation Case Study
Alice a manager in a large retail high street chain recently returned to work after maternity leave. Jan - her work colleague and close friend - had been given the responsibility of covering Alice's workload whilst she was on leave.Read More